DUTIES

·         Office Support / Receptionist-Switchboard

·         Call Centre or a Help Desk environment.

·         Dealing with clients by phone and by email.

·         Provide customer service.

·         Data entry and quality assurance in a database.

·         The job requires significant experience with computer applications such as internet, emails, word processing, spreadsheets, database, registration software or automated system for the distribution of telephone calls.

MANDATORY CRITERIA (resource must have the following)

·         Minimum of 6 months experience as a Reception-Switchboard.

·         Significant experience in a Call Centre or a Help Desk environment.

·         Significant experience in dealing with clients by phone and by email.

·         Significant experience in a customer service environment.

·         Significant experience in performing data entries and quality assurance in a database.

·         Significant experience with computer applications such as internet, emails, word processing, spreadsheets, database, registration software or automated system for the distribution of telephone calls.

-**Significant experience is one year in the last three years.